Request for Proposals for Survey Development and Deployment Services

Solicitation No. 2025-MBI-01

Massachusetts Technology Collaborative is issuing this Request for Proposals for Survey Development and Deployment Services (RFP No.2025-MBI-01) to solicit responses from qualified contractors with experience in survey design and systematic data collection in support of informing and evaluating programs and investments in the broadband and digital equity fields.

As part of the State Digital Equity Plan (“SDEP”) development, MBI developed and deployed a Statewide Broadband and Digital Equity Survey that received over 7,500 responses that were analyzed as part of the planning process. The survey has also been used by consultants facilitating local digital equity planning efforts funded by MBI’s Municipal Digital Equity Planning Program, bringing the total number of survey responses to over 13,000 as of July 2024. Local findings from the survey can be found within completed municipal digital equity plans on MBI’s website.

As detailed in the SDEP, MBI operates numerous programs focused on broadband and digital equity. To evaluate the success of these programs and investments, MBI seeks the support of a contractor with technical expertise and relevant experience in developing and deploying effective survey instruments at varying scales (i.e. organization, city, state). Specifically, MBI requires external support to develop a revised Statewide Broadband and Digital Equity Survey that can be deployed both to participants of programs funded by MBI and the general public.

The revised survey will be used to evaluate outcomes of programs such as the Digital Equity Partnerships Program, Municipal Digital Equity Implementation Program and future programming to be executed under the Massachusetts’ Digital Equity Capacity Grant allocation and should evaluate metrics in topics that include but are not limited to:

• Digital literacy;
• Device access;
• Use of internet services;
• User confidence and knowledge regarding internet safety/cybersecurity;
• User knowledge of available digital inclusion programming; and
• Accessibility of internet, devices, skills programs, and public resources.

Full details included in the solicitation linked below.

Download Application Documents:

• Download Solicitation No. 2025-MBI-01 (PDF) (amended 8/28/2024)
• Download Amendment 2 (PDF)
• Download Budget Template (Excel)
• Download Questions & Answers Document (PDF)